Privacy Policy
Introduction:
At TravelOmint, your privacy is paramount. We recognize the trust you place in us when using our services, and we are committed to protecting the confidentiality and security of your personal information. This Privacy Policy provides a clear and comprehensive explanation of how we collect, use, disclose, and safeguard the data you provide through our website and other online platforms. We believe in transparency and want you to be informed about our data practices. This policy is designed to comply with all applicable data protection laws and regulations, including the General Data Protection Regulation (GDPR) for users in the European Union and the California Consumer Privacy Act (CCPA) for California residents. We regularly review and update this policy to reflect any changes in our practices, technology, or legal requirements. We encourage you to read this policy carefully and contact us with any questions or concerns. We are dedicated to maintaining the highest data privacy and security standards to ensure your peace of mind. We understand that travel planning involves sharing sensitive information and treating that responsibility with the utmost care.
Scope of this Policy:
This Privacy Policy applies to all information we collect when you interact with TravelOmint services, including but not limited to:
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Website Usage: When you visit our website, TravelOmint.com, we collect data about your browsing activity, such as the pages you visit, the links you click, and the searches you perform.
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Account Creation: When you create an account with TravelOmint, we collect personal information such as your name, email address, phone number, and travel preferences.
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Booking and Transactions: When you make a booking through TravelOmint, we collect the information necessary to process the transaction, including your payment details, passport information, and travel itinerary.
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Customer Support Interactions: When you contact our customer support team, we collect information about your inquiry and how we responded.
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Marketing Interactions: We collect your contact information and preferences if you sign up for our newsletter or participate in marketing promotions.
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Social Media Interactions: When you interact with us on social media platforms, we may collect information about your profile and interactions with our content.
Exclusions from this Policy:
This Privacy Policy does not apply to:
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Third-Party Websites and Services: Our website and apps may contain links to third-party websites or services. This Privacy Policy does not apply to the data collection practices of those third parties. We recommend you review the privacy policies of any third-party websites you visit.
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Offline Information: Unless expressly stated, this policy generally does not cover information collected offline, such as through phone calls or in-person interactions.
- Anonymized or Aggregated Data: Data anonymized or aggregated to no longer identify an individual is not subject to this Privacy Policy.
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Employee Data: Information about TravelOmint employees, contractors, and agents is subject to separate internal policies and is not covered by this Privacy Policy.
Children Under the Age of 13:
TravelOmint is committed to protecting children's privacy. Our services are not intended for children under 13, and we do not knowingly collect personal information from them. If you are a parent or guardian and become aware that your child has provided us with personal information, please contact us immediately. We will take steps to remove the information and terminate the child's account. We comply with the Children's Online Privacy Protection Act (COPPA) and other laws and regulations regarding children's online privacy.
Information We Collect About You and How We Collect It:
We collect various types of information from and about users of our services, including:
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Personal Information: This may include your name, email address, postal address, phone number, date of birth, gender, passport details, travel preferences, payment information, emergency contact information, frequent flyer numbers, and any other information you voluntarily provide to us.
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Technical Information: We automatically collect certain technical information about your device and your interaction with our services, including your IP address, browser type, operating system, device identifiers, referring website, pages viewed, links clicked, search queries, and other usage data.
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Location Information: With your permission, we may collect information about your location through your device's GPS or other location services. This can provide location-based services, such as finding nearby airports, suggesting relevant travel deals, or providing directions.
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Usage Information: We collect information about how you use our services, such as the searches you perform, the flights you view, the hotels you browse, the bookings you make, and your interactions with our customer support team.
Information We Collect Through Automatic Data Collection Technologies:
TravelOmint employs various automatic data collection technologies to enhance user experience, personalize content, and analyze website traffic. These technologies include:
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Cookies are small text files placed on your device when visiting a website. They help us remember your preferences, track your activity, and personalize your experience. We use both session cookies (which expire when you close your browser) and persistent cookies (which remain on your device longer). Cookies can be used for:
- Essential Functionality: Enabling core website features like maintaining a shopping cart or remembering your login status.
- Performance and Analytics: Understanding how users interact with our site, identifying popular pages, and optimizing site performance. Examples include Google Analytics and other similar tools.
- Personalization: Remembering your preferences, such as language or currency, and suggesting relevant travel deals based on your past searches.
- Advertising: Delivering targeted advertisements based on your interests and browsing behavior. We may work with third-party advertising networks that track your activity across different websites using cookies.
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Web Beacons: Web beacons (also known as pixel tags or clear GIFs) are small, invisible images embedded in web pages or emails. They allow us to track your interactions with our content and measure the effectiveness of our marketing campaigns. For example, we might use web beacons to see if you opened an email from us or clicked on a specific link.
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Mobile SDKs: Mobile SDKs (Software Development Kits) are similar to web beacons but are used in mobile applications. They allow us to collect information about your device and its interactions with its features. This helps us understand how users interact with our app and improve its functionality.
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Log Files: Our servers automatically record information in log files, including your IP address, browser type, access time, pages viewed, and referring website. This information is used for system administration, troubleshooting, security purposes, and analyzing trends in website usage.
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Device Fingerprinting: This technique involves collecting various data points about your device and browser to create a unique "fingerprint." This can be used for fraud prevention and security purposes.
How We Use Your Information:
TravelOmint uses the information we collect for a variety of purposes, all aimed at providing you with a seamless and personalized travel experience:
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Providing and Improving Services: This is the core purpose. We use your information to:
- Process your travel bookings, including flights, hotels, car rentals, and other travel-related services.
- Manage your account and provide you with access to your booking history and travel information.
- Personalize your experience on our platforms, such as suggesting relevant travel deals or displaying content tailored to your interests.
- Improve the functionality and usability of our website.
- Develop new features and services based on user feedback and market trends.
- Troubleshoot technical issues and provide customer support.
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Communication: We use your information to communicate with you about:
- Your travel bookings, including confirmations, updates, and notifications.
- Important information about your trip, such as gate changes or flight delays.
- Marketing communications, such as newsletters, promotional offers, and special deals (you can opt out of these at any time).
- Customer service inquiries and support requests.
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Customer Support: We use your information to:
- Respond to your inquiries and resolve your issues.
- Provide you with personalized assistance and support.
- Improve our customer service processes and training.
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Personalization: We strive to personalize your travel experience by:
- Suggesting relevant travel deals based on your past searches and booking history.
- Displaying content that is tailored to your interests.
- Remembering your preferences, such as language and currency.
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Marketing: With your consent, we may use your information for marketing purposes, such as:
- Sending you targeted advertisements on our website and other platforms.
- Promoting special offers and travel deals.
- Conducting market research and analyzing user trends.
Analytics: We use your information to:
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Analyze user behavior and track website traffic.
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Measure the effectiveness of our marketing campaigns.
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Identify areas for improvement in our services.
Security: We use your information to:
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Protect our systems and data from unauthorized access.
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Detect and prevent fraud.
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Ensure the security of your transactions.
Disclosure of Your Information:
TravelOmint may disclose your information to the following categories of third parties, always ensuring appropriate safeguards are in place:
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Service Providers: We share your information with third-party service providers who perform services on our behalf. These services may include:
- Payment processing: We use secure payment gateways to process your transactions.
- Customer support: We may use third-party customer support platforms to manage inquiries.
- Data analytics: We work with analytics providers to understand user behavior.
- Marketing and advertising: We may use third-party marketing platforms to deliver targeted ads.
- Cloud storage: We utilize cloud storage providers to store your data securely.
- IT and infrastructure: We rely on IT providers for system maintenance and support.
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Business Partners: We may share your information with our business partners, such as:
- Reservation: To process your flight bookings.
- Hotels: To confirm your hotel bookings.
- Car rental companies: Contact us to arrange your car rentals.
- Travel insurance providers: If you purchase travel insurance through us.
- Other travel-related service providers: To fulfill your travel arrangements.
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Legal Authorities: We may disclose your information to legal authorities if required by law or legal process, such as:
- Responding to a court order or subpoena.
- Cooperating with law enforcement investigations.
- Protecting our legal rights or the rights of others.
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Affiliates: We may share your information with our affiliated companies for marketing or other purposes, but only with your consent where required by law.
Choices About How We Use and Disclose Your Information:
TravelOmint respects your right to control how your information is used. We offer you the following choices:
Marketing Communications: You can opt out of receiving marketing communications from us anytime. You can click the "unsubscribe" link in our emails or contact us directly to update your preferences.
Location Information: Your device settings allow you to control the collection of location information. You can also choose to allow or deny access to your location data.
Do Not Track: Some browsers offer a "Do Not Track" feature, which signals to websites that you do not want your online activity tracked. While we strive to respect user privacy, we do not currently respond to Do Not Track signals. However, we are exploring implementing more comprehensive privacy controls in the future.
Personalized Advertising: You can control the use of your data for customized advertising through industry opt-out tools, such as the Network Advertising Initiative (NAI) and the Digital Advertising Alliance (DAA).
Accessing and Correcting Your Information:
You can access and correct your personal information held by TravelOmint. You can:
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Review and Update Online: Log in to your account to view and update your profile information, travel preferences, and other details.
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Contact Us: If you need help accessing or correcting your information or wish to exercise other data subject rights, please contact us directly. We will respond promptly and by applicable law.
Data Security:
TravelOmint employs robust security measures to protect your information from unauthorized access, use, or disclosure. These measures include:
Firewalls: We use firewalls to prevent unauthorized access to our systems.
Secure Storage: We store your data on secure servers and implement access controls to restrict who can access your information.
Regular Security Assessments: We conduct regular security assessments and penetration testing to identify vulnerabilities and improve our security posture.
Employee Training: We train our employees on data privacy and best security practices to ensure your information is handled carefully.
Retention of Your Information:
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Account Information: We typically retain your account information for as long as your account is active. If you delete your account, we may retain some information for a reasonable period of time for legal or business purposes.
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Booking Information: We retain your booking information for as long as necessary to fulfill your travel arrangements and to comply with legal requirements.
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Marketing Information: We retain your marketing information until you opt out of receiving our marketing communications.
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Customer Support Interactions: We retain records of your customer support interactions for a reasonable period to improve our services and provide ongoing support.
Processing Your Information:
TravelOmint and our service providers may process your information in various locations worldwide. We will ensure your information is processed according to applicable data protection laws and regulations. When we transfer your data internationally, we will implement appropriate safeguards to protect your privacy.
International Data Transfer:
If TravelOmint transfers your data to countries outside your country of residence, we will comply with applicable data protection laws and regulations regarding international data transfers. We will implement appropriate safeguards to ensure that your data is protected, such as:
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Standard Contractual Clauses: We may transfer personal data to countries outside the European Economic Area using standard contractual clauses approved by the European Commission.
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Privacy Shield: When transferring personal data to the United States, we may rely on the EU-US Privacy Shield framework (or a successor framework)
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Adequacy Decisions: We may transfer data to countries that the European Commission has deemed to provide adequate data protection.
Notice of Rights to Residents of Specific Geographic Locations:
Residents of particular geographic locations, such as the European Union and California, have specific rights regarding their personal information. These rights may include:
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Access: The right to access your data.
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Rectification: The right to correct inaccurate or incomplete personal data.
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Erasure ("Right to be Forgotten"): The right to have your data deleted under certain circumstances.
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Restriction of Processing: The right to restrict the processing of your data under certain circumstances.
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Data Portability: The right to receive data in a structured, commonly used, and machine-readable format.
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Withdrawal of Consent: The right to withdraw your consent to processing your data at any time.
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Complaint to a Supervisory Authority: The right to complain to a data protection supervisory authority.
Notice of Rights of Individuals located within the EU:
If you are in the European Union, you have specific rights under the General Data Protection Regulation (GDPR) regarding your data. These rights are outlined above, and we are committed to upholding them.
Changes to Our Privacy Policy:
At TravelOmint, we recognize that data privacy is not static. The digital world evolves, new technologies emerge, and legal landscapes shift. Because of this dynamic environment, we understand the importance of keeping our Privacy Policy current, transparent, and accessible. This section details how we handle updates and changes to our Privacy Policy, ensuring you remain informed and in control of your data.
Why We Update Our Privacy Policy:
Our Privacy Policy isn't set in stone. We regularly review and revise it to reflect changes in several key areas:
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Evolving Services: As we enhance our platform and offer new features (like integrated travel planning tools or personalized recommendation engines), we may need to collect different data types or use existing data in new ways. The updated policy will clearly explain these changes.
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Technological Advancements: New technologies can offer both opportunities and challenges for data privacy. Suppose we adopt new technologies that impact how we collect, use, or protect your data (such as advanced encryption methods or new analytics tools). In that case, we will update the policy to reflect these changes.
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Legal and Regulatory Shifts: Data privacy laws and regulations, like GDPR, CCPA, and others, are subject to change. We update our policy to ensure ongoing compliance with these evolving legal requirements.
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Best Practices and Industry Standards: We strive to adhere to the highest industry standards and best practices for data privacy. If new best practices emerge, we will assess them and incorporate them into our policy as appropriate.
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User Feedback: We value your feedback. Please contact us
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(email-: support@TravelOmint.com,
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TFN: +1-855-771-5510)
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if you have suggestions or concerns about our privacy practices. We consider user feedback when reviewing and updating our policy.
How We Communicate Changes:
We believe in transparent and proactive communication regarding changes to our Privacy Policy. We will notify you through multiple channels:
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Prominent Website Notice: When we make changes, we'll post a clear and noticeable notice on our website, TravelOmint.com, highlighting the updated policy and its effective date. This notice will remain visible for a reasonable period.
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Email Notifications (Significant Changes): For substantial changes that materially affect your privacy rights, we will send a direct email to the address associated with your account. This ensures you are personally informed of any significant shifts in our data handling practices.
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Clear Version History: We maintain a version history of our Privacy Policy on our website. This lets you quickly compare the current to previous versions and see precisely what has changed.
Timing of Notifications:
We aim to provide reasonable notice before changes to the Privacy Policy take effect. The length of the notice period will depend on the significance of the changes. Minor updates may be implemented with shorter notice, while more substantial changes accompany a more extended notification period.
Your Control and Choices:
We respect your right to make informed decisions about your data. When we update our Privacy Policy, we will clearly explain any changes that affect your choices and controls regarding your data. This may include:
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Updates to how you can manage your cookie preferences.
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Changes to how you can opt out of marketing communications.
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Clarifications on accessing, correcting, or deleting your personal information.
How to Contact Us:
We value your feedback and are committed to addressing any questions or concerns you may have about our Privacy Policy. If you have any questions about this policy or any changes to it, please contact us at:
TravelOmint 7096 hart st , Cumberland,in ,46229
support@TravelOmint.com
+1-855-771-5510
We are dedicated to providing clear and comprehensive information about our privacy practices. Please contact us with any questions or suggestions. Your privacy is important to us, and we are committed to maintaining the highest data protection standards.